Customer Help Centre

Customer Help Centre

Customer Help Centre

As part of the ECO3 scheme we use the best industry standard boilers and thermostats. Below you can find the instruction manuals for the types of boilers we use as well as helpful videos to help you use your thermostats.

Thermostats

We typically install any of the following thermostats – please see video guides below:

 

  • ESI ESRTP4RF+ Wireless programmable room thermostat
  • EPH COMBIPACK4
  • STROM 2 Channel Heating Programmer

Frost Protection

Holiday Mode

Setting Time and Date

Receiver override

7 Day Mode

EPH COMBIPACK4

Boilers

We typically install any of the following boilers:

  • Viessmann 35 kW
  • Baxi Potterton Platinum 40 kW
  • Valliant ECO Tec Sustain 28 kW
  • Valliant ECO Tec Sustain 34 kW
  • Worcester Greenstar CDi Compact 32 kW
  • Worcester Greenstar CDi Compact 36 kW
  • Worcester Greenstar 8000 Life 40 kW
  • Worcester Greenstar Heat Only 12 Ri Compact

Mersey Eco Grants

Address:

Cotton Court, Church Street

Preston, PR1 3BY

Mersey Eco Grants
cotton court, 1851 Church St, Preston PR1 3BY, UK

Address:

Cotton Court, Church Street

Preston, PR1 3BY

Direction

Accreditations

We're fully compliant with the highest UK standards

Chas accreditation logo
Cavity Insulation Guarantee Agency
Kiwa approved logo